FAQs

GOT QUESTIONS?

  • I've never been to your theater. Can you tell me what you do?

    Desert Star presents original musical parodies of classic movies, TV shows, and Broadway hits, with a melodramatic twist! The main reason to come to Desert Star is to laugh, and we’ll have audiences laughing their heads off with our season of shows. Our seating is cabaret-style, with a complimentary basket of popcorn at each table. You can order pizza, burgers, salads, soft drinks and a variety of desserts. All food is optional and not included in the ticket price.

  • Are your shows suitable for children?

    Although Desert Star is a family-oriented theater, bringing infants and toddlers is not appropriate for a live theater and is not allowed. Everyone who attends the performance must have a paid seat. We recommend our shows for children 5 years and older.

  • Can you hold tickets for me and I will pay cash for the tickets when I get there?

    We cannot hold tickets or take reservations. Payment is required at the time of purchase.

  • What are your box office hours?

    Box Office hours are 10am – 5pm, Monday through Friday.

  • Does the theatre rent costumes or props for Halloween or other productions?

    We do not rent costumes or props.

  • How do I purchase tickets?

    Tickets may be purchased over the phone with a credit card, or at the box office with cash or a credit card. Unfortunately, we no longer accept personal checks. You buy Tickets Online Here.

  • What time do your shows start?

  • How much are your tickets?

    Click Here to see a complete list of prices.

  • How much is the food at Desert Star Playhouse?

    Click Here to view our Playhouse menu.

  • Can we bring food in with us to watch the show?

    Bringing outside food is not permissible, but we offer a variety of delectable foods in each theater. You can order pizza, burgers, salads, delectable desserts and soft drinks.

  • Do you offer season tickets?

    Yes! Season Tickets are available for Desert Star Playhouse. Click Here for season tickets

  • Will you donate tickets to our charitable organization or company function?

    You will need to send your request in writing on your organization’s letterhead (we do not accept requests by email). We consider requests on a case-by-case basis. Desert Star receives multiple requests each week for charitable donations. We regret that we are not able to honor every request.

  • If we pay for tickets but are unable to use them, can we get a refund?

    We don’t give refunds; however, if you call at least 48 hours before the performance we can exchange your tickets for another performance. If you have your tickets in hand you must bring them to the box office no later than 48 hours prior to your scheduled date to exchange them for another performance.
    If you do not wish to move the tickets to another date we can give you an in-house voucher to use at a later date. When you want to use it, simply give us a call. All sales for Dinner Theatre events are final.

  • If I purchase tickets over the phone, will you mail the tickets to me?

    If you need to make a change later to your reservation and your tickets are in the box office, you can simply call us and make the change over the phone. For this reason, we don’t normally mail tickets. You can pick up your tickets at the box office on the night of the show.

  • Do you have gift certificates?

    Yes! Gift Certificates may be purchased at the box office or online.

  • Can I arrange for a performance to come to our business, church or school function?

    Regretfully, it is not feasible. We are unable to relocate scenery, props, etc., and many of our actors have day jobs.

  • Are alcoholic beverages available in your theaters?

    We do offer alcoholic beverages in the Playhouse for every show, except Monday and the Matinees. Click HERE to view our great bar menu. And as always, soft drinks, coffee, tea, and hot chocolate are available.